Pivotal Body Armor should not be held liable for any lost or stolen packages. The respective couriers such as USPS, UPS, and FedEx should be contacted immediately for further resolution. 

Note that Pivotal Body Armor will always inform about the whereabouts and when a specific package is being delivered via email, SMS, and the dedicated tracking page.

Please contact us immediately if you received your package yet right after it has been tagged delivered. We would help you on your process of filing claim.

In an effort to avoid porch piracy, Pivotal Body Armor has also provided a Porch Piracy Protection for those who would want avail our partnered couriers "Adult Signature Required Handoff".
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